Apple traditionally supports older iPhones with iOS updates for about five years before moving on.Īnother reason that you might not see an update is that when Apple releases new versions of iOS, it rolls them out by region over the course of about a day, so if you’re anticipating a download but it hasn’t shown up yet, check again later in the day. Have iTunes automatically check for new versions every week: Choose Edit > Preferences, click Advanced, then make sure the Check for new software updates automatically is selected. The most common reason is that you have an older iPhone and the latest update isn’t compatible with your device. Windows System Requirements Looking for other versions iTunes Support can help answer your questions Get help with syncing, updating to a more recent version of iTunes or with an iTunes Store purchase and much more. In the iTunes app on your PC, do one of the following: Manually check for new versions of iTunes: Choose Help > Check for Updates. If you know that there’s a newer version of iOS available, but you aren’t seeing it when you check for updates, there could be a few reasons why. RELATED: How to Back Up Your iPhone With iTunes (and When You Should) If an Update Isn’t Showing up as Expected If there’s no update available, you’ll see the message “Your iPhone software is up to date” in the “Software” section of the page. Then, click “Download” and follow the onscreen instructions. If you’d like to install it, perform a backup first. If there’s an update available, you’ll see it listed. Utilize the Hardware and Devices Troubleshooter The Hardware and Devices troubleshooter is a slightly hidden one in Windows you can activate with the Command Prompt.
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